FAQ

Roots & Talks is a Turkish language school for children growing up abroad. Its characters appear in the lessons, digital games and videos, and they now appear on the gifts in this store. Learn more about the lessons at rootsandtalks.com.

Gifts and clothing with the Roots & Talks characters and logo: mugs and tumblers, t-shirts, hoodies and sweatshirts for adults and kids, baby bodysuits, hats and beanies, tote bags and backpacks, pillows and blankets, phone cases, posters and canvas prints, stickers, magnets, ornaments, wall calendars, greeting cards, notebooks, mouse pads, puzzles and all-over print clothing. Browse by product type or by character in the menu. Each product page lists the size and details.

Yes. We have kids' t-shirts and hoodies in youth sizes, toddler t-shirts in sizes 2T to 5T, baby bodysuits in sizes 12M to 24M, and an all-over print youth hoodie in sizes 14 to 20. Most other clothing is unisex adult sizing, S to 2XL, so check the size guide on each product page.

Each clothing page has a size guide with measurements in inches. Compare them with a similar item you own, laid flat. Measurements can vary by up to 2 in.

We ship to the United States, Australia, New Zealand and Canada. Shipping is free to the United States on every order. Shipping to Australia and New Zealand is free on most items, including t-shirts, hoodies, mugs, stickers and phone cases. Canada has a flat shipping rate that you see at checkout. For pillows, backpacks, latte mugs, tumblers, ornaments, magnets, calendars, posters, canvas prints, greeting cards, blankets, mouse pads, notebooks and puzzles, the shipping cost to Canada, Australia and New Zealand is shown at checkout, and delivery takes longer. Blankets, mouse pads, notebooks and puzzles can take up to 10 business days to prepare. All other orders take 2–5 business days to prepare. After that, delivery of the free-shipping items takes 3–6 business days in the United States, 2–5 in Australia and 4–7 in New Zealand. Our Shipping Policy has the full details.

When your order ships, you get an email with a tracking link. You can also use our Track Order page.

We cannot accept returns when you change your mind or order the wrong size or color. If an item arrives damaged, defective, misprinted or lost, we replace it or refund it at no cost to you. Write to us within 30 days. Our Refund Policy has the full terms.

We can change or cancel an order only while it has not gone into production. Write to us as soon as you can and include your order number. Once production has started, we cannot cancel it. We can change the delivery address until the order ships.

Colors on your screen can look different from the printed item. Photos and mockups help you see the design, but they do not show the exact color or the exact position of the print.

Use the contact page and include the product link, the size or colour you are looking at and the detail you need to confirm. Please do not send payment-card numbers or passwords in a message.